HeptaPay uses Mastercard's Payment Gateway to process payments. You can pay with your
VISA/Mastercard/American Express debit or credit card. We do not store your card/bank details.
If you face an issue during the check out process, try the following:
Make sure you are not connected to a Virtual Private Network (VPN). For your security
and safety, HeptaPay does not accept transactions from behind a VPN.
Make sure you have selected the correct country. The country should be the country from
where your card was issued.
Make sure you have the entered the correct address (Postal or Zip code) as reflected in
Ensure your account is funded.
Contact your financial institution to find out if they are blocking transactions to
HeptaPay. This sometimes happens for first time customers.
Refresh the page and try again. When an error occurs during the payment process, you may
have to refresh the page and create a new transaction.